Frequently Asked Questions
Q: Where can i find your retail stores?
A: Our retail stores can be found island wide.
Q: When will my items be shipped?
A: We do our best to get your orders sent out within 3 working days.
However, we do seek your understanding for delayed shipment during peak periods.
Q: An item is out of stock, when will it be restocked?
A: If there is an item that you are interested in purchasing is out of stock, do let us know so we can have that item stocked asap.
Q: Are your fire extinguishers approved?
A: Yes! We have been SCDF Approved vendors for the past 10years.
Q: When do i need to bring my fire extinguisher in for servicing?
A: We recommended to have your fire extinguisher serviced yearly from date of issue to ensure they are ready when you need them the most.
Q: Where can i bring my fire extinguishers for servicing?
A: Our servicing center is located at 35 Tampinies Industrial Avenue 5 T5@Tampinies, Singapore 528627
Q: Can the Heavy Duty Degreaser be used on choked pipes?
A: No, it cannot be used on choked drainage. However, it’s excellent for cleaning stubborn greasy stains in your kitchen.
Q: May i know the dilution ratio?
A: The ratio are as follows
Heavy Soils 1:5 parts
Medium Soils 1:10 parts
Light Soils 1:20 parts